BSB51918 Diploma of Leadership and Management

CRICOS Course Code: 098827B

Are you a natural born leader? Enhance your communication and directional skills in our Diploma of Leadership and Management. You will study recruitment, emotional intelligence, communication, performance and employee relations in a hands-on environment with amazing and experienced mentors.

Start Dates



54 Weeks

Study: 38weeks // Supervised Study: 4 weeks // Holidays: 12 weeks

Delivery Mode


14 hrs / week


6 hrs / week

Potential Career Outcomes

Direct Manager // Human Resource Manager // Office Manager // Professional Mentor



Gold Coast

Entry Requirements

Academic Entry Requirement:

Students must provide evidence of successful completion of:

  • Certificate IV or Diploma requires a minimum of Year 12 OR a minimum of a Certificate III level qualification or higher
  • If there is no evidence of the above, the student must sit the Entrepreneur Language, Literacy and Numeracy (LLN) Test and achieve a satisfactory result


Please note: Home country evidence is accepted and must be translated


English Entry Requirement:

Students must pass a minimum of one of the following English Requirements:

  • Upper Intermediate Certificate or higher
  • Certificate IV level or higher qualification in Australia
  • IELTS 5.5-6, FCE Grade B or C, CAE 160-179, TOEFL 72-94, TOEIC 400-485 (listening), 385-450 (reading)
  • Entrepreneur Education English Test, achieving at least Upper Intermediate level


Please note: All English evidence provided must be within a 2 year validity period. Either within two years before the application is made, or within two years of the visa grant


Course Resource Requirements:

The following resources are required to complete this course:

  • Computer Requirements: Students will require continual access to their own laptop computer during class and outside of class to meet distance education requirements


Please note: students are required to purchase these items at their own expense


You may be eligible for Credit Transfers if you hold the same unit(s) from another provider. To be eligible; you must present your certified qualification at enrolment stage, together with the completed ‘Course Credit Form’. Once assessed, you will be notified of the outcome. Should your achieved units be equivalent, your CoE/course duration will be reduced according to the amount of time needed to complete the outstanding units.

Course Subjects

01. Let’s Meet

BSBADM502 Manage meetings  

For some people meetings have become synonymous with wasting time. When you call a meeting you can almost hear the collective groan from down the hall. No matter where you work or who you work for, meetings are an important part of the job. There’s only one problem: poorly planned and disorganised meetings are bad for business. Meetings can be the most powerful tool in the success of your business. However, like any tool, you can only fully reap the benefits when you use it properly.

02. Plan Ahead

BSBHRM513 Manage workforce planning

Workforce planning allows a business to plan for growth. In this unit you will learn how to research workforce requirements, develop objectives and strategies, implement initiatives, monitor and evaluate trends.

03. Emotional Intel

BSBLDR511 Develop and use emotional intelligence

Emotional Intelligence is the ability to understand and respond appropriately to your own and other’s emotions. Learn how to identify the impact of your emotions on others in the workplace, recognise and appreciate the emotional strengths and weaknesses of others, promote the development of emotional intelligence in others and utilise emotional intelligence to maximise team outcomes.

04. Lead by Example

BSBLDR502 Lead and manage effective workplace relationships

BSBLDR513 Communicate with influence

Learn how to apply discretion and judgement using a range of problem solving and decision-making strategies to get the best out of any team you lead taking into account the organisation’s values, goals and cultural diversity. In this unit you will also learn how to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders.

05. Learn and Earn

BSBLED501 Develop a workplace learning environment

In this unit you will learn how to develop strategies to facilitate and promote learning and how to monitor and improve learning performance. It applies to individuals who have a prominent role in encouraging, supporting and facilitating the development of a learning environment in which work and learning come together.

06. Plan of Attack

BSBMGT502 Manage people performance

BSBMGT517 Manage operational plan    

Development of key performance indicators and standards coupled with regular and timely coaching and feedback provide the basis for performance management. This is an important skill for any leader who is required to review performance, reward excellence and provide feedback where there is a need for improvement. People performance is often coupled with developing and monitoring the operational plan. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the operational plan.

07. Protect Yourself

BSBWHS521 Ensure a safe workplace for a work area

Learn how to establish, maintain and evaluate business workplace health and safety (WHS) policies, procedures and programs according to WHS legislative requirements.

08. Coach Them

BSBWOR502 Lead and manage team effectiveness 

Henry Ford famously said,  “If everyone is moving forward together, then success takes care of itself”. This unit applies to individuals working at a managerial level who facilitate work teams who want to build a positive team culture. Learn how to apply discretion and judgement using a range of problem solving and decision-making strategies to get the best out of any team you lead.

09. Keep the Peace

BSBWRK520 Manage employee relations

Learn how to manage employee and industrial relations matters in an organisation in this unit. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations.   

10. Snap Them Up

BSBHRM405 Support the recruitment, selection and induction of staff

Finding the right staff is crucial to a business’s success and growth. In this unit you will learn how to plan for recruitment, select the right candidate and induct this candidate according to organisational policy.

Timetable Information



CLASS #4 – Due to Covid-19 our night class has now been changed temporarily to the time below;

Course Terminology

Workshop (teaching)

During this time your mentor will deliver planned training sessions which are aimed to give you the knowledge and skills required for the unit. Activities may include presentations, group work, interactive games or a range of other hands on and engaging experiences.


Collaborate (facilitated learning)

Your mentor will facilitate your learning during this time and provide guidance and assistance to complete assessment tasks that were introduced in the workshop sessions. You will work either collaboratively on projects and tasks, or complete independent research activities.

Distance Education

Online Course Hub (on-line learning portal)

The course hub provides you with a wide range of learning resources to guide your distance education. You will be able to access a variety of quality resources in your own time.


Facebook Group (communication and conversation group)

Your mentor will lead conversations and communicate information related to your study. You will be encouraged to share ideas and collaborate with your class peers about project work.

Academic Calendars