BSB50215 Diploma of Business

CRICOS Course Code: 088292M

So you may already be familiar with a business plan but perhaps you haven’t found the key to unlocking a successful business? Learn about what’s involved in running a business from managing staff, executing quality customer service, building policy and procedures to implementing a business plan. In the Diploma of Business you’ll have the recipe to build an incredible business.

Start Dates



50  Weeks

Study: 34 weeks  //  Supervised Study: 4 weeks  //   Holidays: 12 weeks

Delivery Mode


14 hrs / week


6 hrs / week

Potential Career Outcomes

Business Owner // General Manager // Business Consultant // Start Your Own Business



Gold Coast

Entry Requirements

Academic Entry Requirement:

Students must provide evidence of successful completion of:

  • Certificate IV or Diploma requires a minimum of Year 12 OR a minimum of a Certificate III level qualification or higher
  • If there is no evidence of the above, the student must sit the Entrepreneur Language Literacy and Numeracy (LLN) Test and achieve a satisfactory result


Please note: Home country evidence is accepted and must be translated


English Entry Requirement:

Students must pass a minimum of one of the following English Requirements:

  • Upper Intermediate Certificate or higher
  • Certificate IV level or higher qualification in Australia
  • IELTS 5.5-6, FCE Grade B or C, CAE 160-179, TOEFL 72-94, TOEIC 400-485 (listening), 385-450 (reading)
  • Entrepreneur Education English Test, achieving at least Upper Intermediate level


Please note: All English evidence provided must be within a 2 year validity period. Either within two years before the application is made, or within two years of the visa grant


Course Resource Requirements:

The following resources are required to complete this course:

  • Computer Requirements: Students will require continual access to their own laptop computer during class and outside of class to meet distance education requirements


Please note: Students are required to purchase these items at their own expense


You may be eligible for Credit Transfers if you hold the same unit(s) from another provider. To be eligible; you must present your certified qualification at enrolment stage, together with the completed ‘Course Credit Form’. Once assessed, you will be notified of the outcome. Should your achieved units be equivalent, your CoE/course duration will be reduced according to the amount of time needed to complete the outstanding units.

Course Subjects

01. Plan Ahead

BSBHRM513 Manage workforce planning

Workforce planning allows a business to plan for growth. In this unit you will learn how to research workforce requirements, develop objectives and strategies, implement initiatives, monitor and evaluate trends.

02. Develop the Plan

BSBPMG522 Undertake project work

Learn how to undertake a straightforward project or a section of a larger project in this unit. You will cover developing a project plan, administering and monitoring the project, finalising and reviewing the project to identify lessons learned for application to future projects.

03. Keep Them Keen

BSBCUS501 Manage quality customer service     

As your business grows, you will need to change to adapt to new circumstances. Managing quality customer service is essential to keep your customers satisfied and coming back to give you repeat business. In this unit you will learn how to deliver quality service and how to monitor and adjust customer service.

04. Prioritise and Willing to Learn

BSBWOR501 Manage personal work priorities and professional development

Managing personal work priorities helps executives to achieve their goals faster and with less effort. In this unit you will learn how to establish work goals, set priorities and develop your professional competence.

05. Rules: Gotta Have Them

BSBSUS501 Develop workplace policy and procedure for sustainability

Business sustainability is often defined as managing the triple bottom line – a process by which businesses manage their financial, social and environmental risks, obligations and opportunities. In this unit you will learn how to develop workplace sustainability policy, communicate, implement and review this policy.

06. Build the Trust

BSBMKG508 Plan direct marketing activities  

Marketing is more than just an advertising campaign, it must result in revenue growth for the business. In this unit you will develop direct marketing strategies, select marketing activities and produce a direct marketing plan that will result in business growth.

07. Keep it Short

BSBADM502 Manage meetings      

For some people meetings have become synonymous with wasting time. When you call a meeting you can almost hear the collective groan from down the hall. No matter where you work or who you work for, meetings are an important part of the job. There’s only one problem: poorly planned and disorganised meetings are bad for business. Meetings can be the most powerful tool in the success of your business. However, like any tool, you can only fully reap the benefits when you use it properly.

08. Road to Success

BSBMGT617 Develop and implement a business plan 

Having a great idea is something that most people are able to do. However, writing this down and developing a plan requires strategy, knowledge and experience. This unit demonstrates to new entrepreneurs how they can develop and implement a business plan for any industry.

Timetable Information

Course Terminology

Workshop (teaching)

During this time your mentor will deliver planned training sessions which are aimed to give you the knowledge and skills required for the unit. Activities may include presentations, group work, interactive games or a range of other hands on and engaging experiences.


Collaborate (facilitated learning)

Your mentor will facilitate your learning during this time and provide guidance and assistance to complete assessment tasks that were introduced in the workshop sessions. You will work either collaboratively on projects and tasks, or complete independent research activities.

Distance Education

Online Course Hub (on-line learning portal)

The course hub provides you with a wide range of learning resources to guide your distance education. You will be able to access a variety of quality resources in your own time.


Facebook Group (communication and conversation group)

Your mentor will lead conversations and communicate information related to your study. You will be encouraged to share ideas and collaborate with your class peers about project work.

Academic Calendars